Noticeboard

Closed for staff training notification: 

Please note that the Practice will be closed for staff training on:

Wednesday 16th September from 1:00pm.

When the Practice is closed-   If you require medical assistance urgently please ring the normal surgery number 0114 2488187 and you will be put through to the out of hours service, or alternatively call 111.

#StillHereForYou

Here is a message from all GP practices across Sheffield to our patients.

 

We are living through exceptional times, thank you for taking government guidance seriously and social distancing, we know it has been hard.

 

We want to remind you that although we are doing things in a different way, GP services are still open and we are still here for you when you need us.

 

If you have new symptoms, need help managing a long term condition or are worried about a change in your health please contact your GP practice.

 

You aren’t wasting our time, it’s important you see us so we can help you as soon as possible.

 

Your GP and practice nurse can help with a number of conditions and symptoms such as:

  • A new lump or bump or one that has in changed size
  • Passing blood when you urinate or have a bowel movement
  • A change in bowel movements that’s lasted longer than 3 weeks 
  • Swallowing or chewing, or a feeling that something is stuck in your throat
  • Losing or gaining weight without explanation 
  • A new mole or a mole that has changed 
  • Coughing, chest pain and breathlessness that’s lasted for more than 3 weeks 
  • Managing long term conditions
  • Routine vaccinations
  • Contraception and sexual health.

  • The sooner you get your symptoms checked, the sooner we can start any treatment you may need.  To arrange an appointment, contact us on our usual number. You will be offered a telephone or video consultation with a GP or nurse.  If your GP or nurse thinks you need a face to face appointment, they will arrange one for you. If you need to come into see us, practice staff will be wearing special equipment to protect you and them from coronavirus. We are all taking steps to make sure everyone is as safe as possible when patients have to come in to practice. Please don’t turn up without an appointment.
  • From Friday 27th March 2020, due to the currently ongoing Pandemic, the Practice will be closed between 12.30pm - 1.30pm Mon – Fri until further notice. If you need anything urgently during the above times, please telephone the practice on 0114 2488187
  • Please note online appointment bookings have been temporarily suspended due to the need to triage all patients for Coronavirus prior to arriving in the premises.   Please be patient with us as we try and support the community in the best way.
  • Annual review appointments for diabetes, COPD and asthma etc with the nurse are also now telephone appointments and they will try to call you at the time of your previously scheduled appointment.
  • For nurse appointments which cannot be done over the phone, ie, smears, bloods, immunisations, blood pressure , coils, depo injections, etc we are asking that you still attend for your scheduled appointment, but if you are experiencing any flu like symptoms please contact us to reschedule your appointment. The doors will be locked but please use the buzzer in the lobby, you will be asked screening questions before we let you in.
  • We would encourage as many patients as possible to register to order prescriptions online where they can. We will ask you a number of questions over the phone to establish your identity so that you don’t have to attend to show ID.
  • Please be patient we are experiencing a high call demand, but we will answer your call as soon as we can. 
  • PLEASE BE AWARE THAT DUE TO CURRENT CORONAVIRUS REGULATIONS, ACCESS TO TOILET FACILITIES IN THE MEDICAL CENTRE ARE RESTRICTED
     
  • If you have a continuous cough OR Loss of sense of taste or smell OR fever (temperature over 37.8) you MUST NOT COME INTO THE PRACTICE.If you have a continuous cough OR Loss of sense of taste or smell OR fever (temperature over 37.8) but feel  WELL  you can  just stay at home and self isolate for 7 days you DO NOT need to ring 111 or be tested. You must not come to the surgery  Everyone is being reminded to follow Public Health England advice to:  
  • Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also be infected by touching contaminated surfaces if they do not wash their hands.  
  • If you  have A continuous cough OR Loss of sense of taste or smell OR fever (temperature over 37.8) but feel  UNWELL.   CALL 111 or use who will assess and advise you on what to do. You must not come to the surgery.

CORONAVIRUS 

  • These arrangements will be in place until further notice.
  • Remember, you MUST NOT attend the Surgery if you have a fever, flu like illness, cough, loss of taste or smell, or breathlessness, in which case you must self-isolate and use the 111 service if necessary. If you require an isolation note please use the following link. https://111.nhs.uk/isolation-note/
  • Prescription/Collection : We want to limit the number of patients attending the surgery where possible. If you have prescriptions which are awaiting collection please note we can send them to the pharmacy of your choice, but you will need to inform us of this by telephone informing us where you would like them to go. If you still need to collect from surgery, the doors will be locked, please use the buzzer in the lobby and we will bring this to you.
  • PLEASE ENSURE WE HAVE YOUR UP TO DATE MOBILE PHONE NUMBERS.
  • Appointments: All GP appointments are now telephone appointments, and the doctor will telephone you on the day of your appointment. They will discuss the best way forward. Please make sure you have your phone with you at all times so that you do not miss this call.
  • In light of the current COVID pandemic please can we ask that you share with friends and family the information posted on here as it comes directly from the surgery.
  • Remember, you MUST NOT attend the Surgery if you have a fever, flu like illness, cough or breathlessness or loss of sense of taste or smell, in which case you must self-isolate and use the 111 service if necessary. You can organise a test on the NHS Website.

Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.

  • Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
  • Avoid touching your eyes, nose and mouth with unwashed hands. • Avoid close contact with people who are unwell.

You can find the latest information and advice from Public Health England and further information is available on nhs.uk.

When the Practice is closed-   If you require medical assistance urgently please ring the normal surgery number 0114 2488187 and you will be put through to the out of hours service, or alternatively call 111.

Prescription Changes:- Please note that due to high demands on our service, from Monday 4th November 2019 prescriptions brought in or ordered online on the following days, may require 3 days to process before collection from the surgery.

Day Prescription Received   Guaranteed date ready for collection from Surgery

Fri                                   Wednesday after 4pm

Sat/Sun                            Wednesday after 4pm

Mon                                 Thursday after 4pm

We endeavour to meet our usual 2 day collection on the other weekdays.

Many thanks for your understanding and patience.

NHS App – now available. Gives you access to online symptom checker (NHS Website A-Z) and also access to your practices online services which you already use. Download the NHS app from your App Store. Visit https://www.nhs.uk/apps-library/nhs-app/ to find out more.

Online Services - To be able to make and cancel appointments online, and request repeat medication online, please bring your ID to reception to obtain your password and instructions.  If we know you well we may be able to vouch for your identity, and register you without ID. 

Can't get a convenient appointment: We may have appointments available at our hubs on evenings and weekends, please contact Reception.

 

To See a Doctor

doctor babyPlease telephone or call into the Surgery. The Receptionist will try to arrange a convenient appointment with the Doctor of your choice. You may consult any of the Doctors in the Practice but it is better to see your regular Doctor. However if you require an URGENT appointment you will be either allocated an appointment with the first available Doctor without choice, or you may be offered an initial telephone consultation with the doctor on duty. 

Appointments are usually for 10 minutes and are for one patient only.  For patients unable to attend in normal hours there are limited appointments until 08:30pm on Tuesdays and from 7:00am on Fridays. 

Telephone Consultations

Sometimes a face to face consultation may not be necessary eg medical advice, minor ailments, certificates  or medication queries.  For these problems you may phone the surgery and request a telephone consultation with a doctor or nurse, who will normally phone you at the end of their morning surgery

To see a Practice Nurse

Please telephone or call into the Surgery. The Receptionist will try to arrange a convenient appointment with one of our three Practice Nurses who are available for Minor Illnesses, wound dressings, ear syringing, travel vaccination, blood pressure readings, diet advice, hormone replacement therapy and contraception.

To see the Practice Phlebotomist

Blood samples are collected by specially trained staff on weekdays between 09:00 and 10:30hrs. Please telephone or call into surgery, the Receptionist will try to arrange a convenient appointment. Please note, the Phlebotomist cannot give medical advice or discuss your treatment.

To see our Nurse Practitioner

Did you know if you have any of the following conditions you can request an appointment to see our Nurse Practitioner.

 

  • Headache
  • Contraception
  • Back Pain
  • Joint Pain
  • Minor Illness (cough, cold, flu, sore throat, earache)
  • Abdominal Pain (UTI Etc)
  • Period Problems
  • Depression
  • Anxiety
  • Skin Conditions (Rash)

Hubs

If it is deemed appropriate  you may be offered  an appointment at one of six GP access centres across Sheffield 6pm-10pm weekdays and 10am-6pm weekends.

 

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website