Hackenthorpe Medical Centre will be closed for staff training on the following dates:

Wednesday 13th July 2022 from 12.30 - 6.30pm. We will reopen as usual the following day.

Hackenthorpe Medical Centre Bank Holiday Closures 2022:

Monday 29th August 2022 - Closed all day

When the Practice is closed-   If you require medical assistance urgently please ring the normal surgery number 0114 2488187 and you will be put through to the out of hours service, or alternatively call 111.

NHS App – Gives you access to online symptom checker (NHS Website A-Z) and also access to your practices online services which you may already use. Download the NHS app from your App Store. Visit to find out more.

Online Services - To be able to make and cancel appointments online, and request repeat medication online, please bring your ID to reception to obtain your password and instructions.  If we know you well, we may be able to vouch for your identity, and register you without ID. 

Can't get a convenient appointment: We may have appointments available at our hubs on evenings and weekends, please contact Reception.


To See a Doctor

doctor babyPlease telephone or call into the Surgery. The Receptionist will try to arrange a convenient appointment with the Doctor of your choice. You may consult any of the Doctors in the Practice but it is better to see your regular Doctor. However if you require an URGENT appointment you will be either allocated an appointment with the first available Doctor without choice, or you may be offered an initial telephone consultation with the doctor on duty. 

Appointments are usually for 10 minutes and are for one patient only.  For patients unable to attend in normal hours there are limited appointments until 08:30pm on Tuesdays and from 7:00am on Fridays. 

Telephone Consultations

Sometimes a face to face consultation may not be necessary eg medical advice, minor ailments, certificates  or medication queries.  For these problems you may phone the surgery and request a telephone consultation with a doctor or nurse, who will normally phone you at the end of their morning surgery

To see a Practice Nurse

Please telephone or call into the Surgery. The Receptionist will try to arrange a convenient appointment with one of our three Practice Nurses who are available for Minor Illnesses, wound dressings, ear syringing, travel vaccination, blood pressure readings, diet advice, hormone replacement therapy and contraception.

To see the Practice Phlebotomist

Blood samples are collected by specially trained staff on weekdays between 09:00 and 10:30hrs. Please telephone or call into surgery, the Receptionist will try to arrange a convenient appointment. Please note, the Phlebotomist cannot give medical advice or discuss your treatment.

To see our Nurse Practitioner

Did you know if you have any of the following conditions you can request an appointment to see our Nurse Practitioner.


  • Headache
  • Contraception
  • Back Pain
  • Joint Pain
  • Minor Illness (cough, cold, flu, sore throat, earache)
  • Abdominal Pain (UTI Etc)
  • Period Problems
  • Depression
  • Anxiety
  • Skin Conditions (Rash)


If it is deemed appropriate  you may be offered  an appointment at one of six GP access centres across Sheffield 6pm-10pm weekdays and 10am-6pm weekends.


Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website