Noticeboard

Hackenthorpe Medical Centre will be closed for staff training on the following dates:


Wednesday 13th July 2022 from 12.30 - 6.30pm. We will reopen as usual the following day.


Hackenthorpe Medical Centre Bank Holiday Closures 2022:


Monday 29th August 2022 - Closed all day


When the Practice is closed-   If you require medical assistance urgently please ring the normal surgery number 0114 2488187 and you will be put through to the out of hours service, or alternatively call 111.


NHS App – Gives you access to online symptom checker (NHS Website A-Z) and also access to your practices online services which you may already use. Download the NHS app from your App Store. Visit https://www.nhs.uk/apps-library/nhs-app/ to find out more.


Online Services - To be able to make and cancel appointments online, and request repeat medication online, please bring your ID to reception to obtain your password and instructions.  If we know you well, we may be able to vouch for your identity, and register you without ID. 


Can't get a convenient appointment: We may have appointments available at our hubs on evenings and weekends, please contact Reception.

Confidentiality

ConfidentialityOnly members of the Practice Team have access to Medical Records without patient consent. Any other parties requesting access to Medical Records can only do so with signed consent from the patient. A list of the practice team is available from reception, all of whom have signed a confidentiality contract.

The practice complies with Data Protection and Access to Medical Records legislation. Identifiable information about you will be shared with others in the following circumstances:

  • To provide further medical treatment for you e.g. from district nurses and hospital services.
  • To help you get other services e.g. from the social work department. This requires your consent.
  • When we have a duty to others e.g. in child protection cases anonymised patient information will also be used at local and national level to help the Health Board and Government plan services e.g. for diabetic care.
  • The Practice may conduct Medicines Management Reviews of medications prescribed to its patients. This service performs a review of prescribed medications to ensure patients receive the most appropriate, up to date and cost effective treatments. This service is may be provided by directly by the practice or by members of Sheffield CCG Medicines Management Team.

If you do not wish anonymous information about you to be used in such a way, please let us know.

Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.


Freedom of Information

The ICO has further information about the Freedom of Information Act at https://ico.org.uk/for-the-public/official-information/.

 

 
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