Noticeboard

Hackenthorpe Medical Centre will be closed for staff training on the following dates:


Wednesday 13th July 2022 from 12.30 - 6.30pm. We will reopen as usual the following day.


Hackenthorpe Medical Centre Bank Holiday Closures 2022:


Monday 29th August 2022 - Closed all day


When the Practice is closed-   If you require medical assistance urgently please ring the normal surgery number 0114 2488187 and you will be put through to the out of hours service, or alternatively call 111.


NHS App – Gives you access to online symptom checker (NHS Website A-Z) and also access to your practices online services which you may already use. Download the NHS app from your App Store. Visit https://www.nhs.uk/apps-library/nhs-app/ to find out more.


Online Services - To be able to make and cancel appointments online, and request repeat medication online, please bring your ID to reception to obtain your password and instructions.  If we know you well, we may be able to vouch for your identity, and register you without ID. 


Can't get a convenient appointment: We may have appointments available at our hubs on evenings and weekends, please contact Reception.

We ask that our patients let us know if they experience communication difficulties and advise how we can help to overcome this.  New patients will be asked at their New Registration Chat with the Health Care Assistant, and existing patients will be identified opportunistically.

Information can be made available in various formats on request.

 

Please find below pdf versions of our Practice Leaflet and Complaints Procedure.

Practice Leaflet

Patient Complaint Form

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website